One of the exciting though sometimes frustrating aspects of language is how it is ever changing. As business, too, is shaped and changed by globalization, technology, flattened management structures, and an increasingly diverse workforce, so is how we communicate in that realm.
I came across an interesting article, via LinkedIn, about the top 10 things to ignore in career searches, including for interviews, resumes, and cover letters. I was interested (and pleased) to note that many of these items are exactly what I tell my students and my clients when talking about career packages. You can read the full article here. I’m especially please to see that the article warns against the Career Objective on the resume. It has always been a pet peeve of mine, because very few people do them correctly, and I feel that they waste valuable real estate on the resume.
I disagree somewhat with Point 9: “Your resume and cover letter [not] should be written in formal language.” While it is important to keep your tone friendly, and add your own personality, by avoiding formal language, you can err on the side of chatty, casual, slangy writing. I would suggest that you don’t try and sound overly formal by using big words that end up coming across as robotic or pompous, or that you fall into trite, cliche business language e.g. Please do not hesitate… Thank you in advance for…. Enclosed please find etc., but you do need to keep it professional and polished.
You need to remember that business is about relationships and if you hide behind jargon or cliches, then the audience will never get a sense of who you are, or feel invited to build a relationship with you, whether he or she is a prospective client or that elusive future employer.